Track: Customer Service
Deliver The TLC Factors Your Customers Expect
In today’s marketplace, many wise entrepreneurs count on the long-time business tenet that “people buy from people who they like, trust and with whom it is convenient to do business.” Do your customers and prospects view your company and its representatives as likeable, trustworthy and convenient to do business with? If you answered, ""Yes,"" how do you know for sure and how would you determine the degree to which they do? Join Vince DiCecco of Your Personal Business Trainer, Inc. as he presents practical ways to measure, nurture and develop the TLC Factors that you can easily implement in your company.
Vince DiCecco View speaker details
President, CEO, Owner
Vince DiCecco is a dynamic and sought-after business coach and seminar leader with a unique, yet practical perspective on the art and science of selling, strategic planning, business development, and leadership and management subjects. As the founder and owner of the metro Atlanta-based consultancy, Your Personal Business Trainer, Inc., DiCecco sparks a passion within his client businessowners and sales professionals that creates customer loyalty, sharpens their competitive edge and delivers double-digit gains in profitability to their organizations' bottom line. As an award-winning professional with more than 36 years of roll-up-your-sleeves experience in training, sales and marketing, DiCecco has made significant contributions to the success of two Fortune 200 companies, the United States Coast Guard and numerous small- to mid-sized businesses. He has been a presenting speaker at many industry expos, including SGIA, and is a monthly columnist and featured author for several trade publications, which includes Awards & Engraving magazine.
- When: Tuesday, June 04, 2019
- Time: 9:30 AM - 10:30 AM
- Where: Show Floor Stage
- MAS/CAS: MAS 1.0