Track: Customer Service
Customer Service Training 101 Presented By Danny Friedman
This session will give distributors insight on how to make their customer service a priority and more efficient. Learn proven techniques from a 20+ year veteran of the distributor world. The focus will be on how everyone in a distributorship needs to be on the same page when it comes to overall customer service. Also, how to handle problems that arise.
Danny Friedman DANNY, Inc. View speaker details
Danny Friedman has over 25 years of sales experience and is a multi-million-dollar producer. Danny’s clientele includes some of the top companies in the Fortune 500. Danny has been in the promotional products industry for the last 18 years. He combines his promotional products industry experience with other industries he has been in, including office products, real estate and being a multi-line representative in the sporting goods industry. Danny has been a sales manager and sales trainer for the last 12 years.
Handout:Customer Training 101.pdf
- When: Tuesday, June 12, 2018
- Time: 9:00 AM - 9:30 AM
- Where: Show Floor Professional Development Area, Level 2
- MAS/CAS: CAS 0.5